Where is my order?
Once an order is placed, please allow 2-3 business days for the order to be packed and shipped from our Lagos location. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 3 business days for the package to arrive for you from the day your order is shipped.
When will you restock?
Every item Uzo makes is limited edition. So once sold out, that is it.
Do you offer express shipping?
Unfortunately we do not. Store Pick Up would be the fastest option
Do you offer international shipping?
No. Our Nigerian website only ships within Nigeria
Can I exchange or return my order if it doesn’t fit?
Currently we are unable to accommodate exchanges. We recommend emailing info@uzoart.com about a return. Item needs to be in its original condition with no signs on wear. Once your return is received at our warehouse and processed, you will receive a refund back to your original payment method.
I received a damaged order. Can you help?
We apologize that you received a damaged item. Please send a photo of the damaged product to info@uzoart.com with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 30 day return window cannot be returned or refunded.
What size should I buy?
Please refer to our sizing chart and/or individual product descriptions for guidance prior to making a purchase.
I made a mistake/there’s something wrong with my order, who should I contact?
info@uzoart.com for all customer service inquiries.
Does UzoArt NG wholesale to boutiques?
At this time wholesale services are not available. If you see UzoArt NG available on a platform other than uzoart.com.ng and uzoart.com please notify us right away.
How do I stay up to date on UzoArt NG promotions and events?
Subscribe to our email and/or text list for the latest on our promotions, new items and events.
Who’s behind UzoArt NG?
A team of amazing creatives!